CRM for
online stores
A single system for processing orders, warehouse, and customer database of your store — with automation of routine processes and full integration with delivery services and payment systems.
We build the system around your business processes
Every module is built specifically for your processes, not an off-the-shelf template
A single order funnel from checkout to delivery with automatic status changes.
- Order statuses and change history
- Filters and search across orders
- Automatic customer status notifications
Real-time stock synchronization, reservation upon order placement.
- Up-to-date stock levels on the website
- Product reservation for orders
- 1C/MoySklad integration
Purchase history, repeat sales, segmentation for email and SMS campaigns.
Integration with Nova Poshta, Ukrposhta, and payment systems right from the order card.
- Print waybills without leaving the CRM for the carrier's dashboard
- Privat24, MonoBank, LiqPay, Fondy
- Installment payments
Tracking product returns and exchanges linked to a specific order and customer.
Sales dynamics, top-selling products, manager performance for a chosen period.
The final price depends on the volume of products and required integrations
- Order management
- Customer database
- Basic reports
- Online store synchronization
- Waybill generation
- SMS sending
- Basic support for 1 month
- Real-time warehouse accounting
- Delivery and payment integrations
- Customer segmentation for campaigns
- Multiple delivery services
- Multiple stores
- Process automation scenarios
- Basic support for 6 months
- Any additional features, by agreement
Plans describe approximate functionality to give a sense of scale. The final scope and price are always agreed individually based on the client’s business needs.
Frequently asked questions
The CRM works on top of the store (WooCommerce, custom development, etc.) and combines order processing, warehouse, and customers into one convenient workspace for managers.
Yes, stock is updated in real time between the CRM, the website, and the accounting system (1C, MoySklad).
Nova Poshta, Ukrposhta, and others as needed — with waybill printing directly from the order card.
Yes, the CRM integrates with an existing website via API regardless of the platform it's built on.
Basic CRM — 4-5 weeks, professional version with warehouse and integrations — 6-8 weeks.