CRM Development
for your business processes
We build custom CRM systems on CodeIgniter, tailored exactly to your business processes. No bloat from off-the-shelf solutions — only what your business actually needs. Full integrations with telephony, messengers, warehouse, and payment systems.
Every CRM is unique. You choose which modules your business actually needs
Full customer database with interaction history
- Customer cards with full history
- Segmentation by any parameter
- Tags and categories
- Automatic data enrichment
- Contact deduplication
- Database import/export
Visualization and process automation
- Custom stages for your process
- Drag & drop deal movement
- Automatic actions at each stage
- Reminders and deadlines
- Sales forecasting
- Conversion by stage
Fast communication via SMS
- Turbosms / Smsclub integration
- Bulk and individual SMS
- Automatic messages (reminders)
- SMS templates
- Delivery statistics
- Two-way communication
Dashboards with real data
- Custom dashboards for managers
- Sales reports by period
- Lead source analytics
- ROI by channel
- Manager performance
- Export to Excel/PDF
Accept payments through the CRM
- LiqPay / Fondy / WayForPay
- Payment link generation
- Automatic status updates
- Invoices and bills
- Customer payment history
- Financial reports
Delivery management
- Nova Poshta API integration
- Automatic waybill creation
- Delivery status tracking
- Delivery cost calculation
- Routing
- Document printing
CRM for retail stores: cash register, per-location stock, sellers, and loyalty.
CRM for managing orders, customers, and warehouse of your online store.
CRM for greenhouses and farms: harvest, labor time, and fuel consumption tracking in one system.
Custom CRM for exchange offices and currency exchange networks: real-time rates, cash accounting, per-client limits, consolidated reporting across all locations.
Price depends on the number of modules and integration complexity
- Customer management
- Order management
- Integration with an online store on any platform
- Integration with delivery and SMS service
- Automatic flagging of customers who didn't pick up their order
- SMS/email templates for various cases
- Basic income/expense tracking
- Basic reports
- Admin training
- 1 month of support
- Everything in Basic +
- Warehouse accounting
- Automatic receipt, waybill and SMS generation
- Email/SMS marketing
- Process automation
- Detailed analytics and reports
- Payment systems
- Customer loyalty program
- CRM roles and access rights
- Mobile version
Plans describe approximate functionality to give a sense of scale. The final scope and price are always agreed individually based on the client’s business needs.
We study your business in detail: how sales departments work, what reports managers need, which integrations are critical. We build a technical brief describing all modules.
We create an interactive CRM prototype. You see what every screen will look like and how navigation between modules works. We refine it until fully approved.
We build all the system logic: customer management modules, sales funnel, automation. We create APIs for integrations. We optimize database performance.
We connect telephony, messengers, email services, payment systems, and warehouse accounting. We test real-time data synchronization.
We run functional testing of all modules. Load testing of the system. Security checks (vulnerability testing). We fix any bugs found.
We train managers and administrators. We create video instructions and written documentation. We answer all questions about using the system.
Frequently asked questions about CRM development
A custom CRM has significant advantages: ✓ Savings: one-time payment vs. endless rent ($50-200/month) ✓ Simplicity: only the modules you need, no overload ✓ Flexibility: the system adapts to your processes, not the other way around ✓ Integrations: any integrations without limits ✓ Speed: optimized for your tasks ✓ Data: full control, hosted on your own server. A custom CRM pays for itself in 12-24 months compared to renting.
Cost depends on functionality: ✓ Basic CRM (customers, deals, tasks): from 30,000 UAH ✓ Professional CRM (+ automation, integrations): from 70,000 UAH. Free consultation and exact estimate after analyzing your needs.
Development timelines: ✓ Basic CRM: 3-4 weeks ✓ Professional CRM: 5-7 weeks. Timelines include: analysis, prototyping, development, integrations, testing, training.
Yes, we integrate with any services: ✓ Telephony (Binotel, Ringostat, and others) ✓ Messengers (Telegram, Viber, WhatsApp) ✓ Accounting (1C, MoySklad, KeyCRM) ✓ Payment systems (LiqPay, Fondy) ✓ Delivery (Nova Poshta, Ukrposhta) ✓ Email (SendPulse, MailChimp) ✓ SMS (Turbosms, Smsclub) ✓ Your internal systems via API
Yes, we provide full support: ✓ Warranty: 3-12 months (depending on package) ✓ Bug fixes: free during the warranty period ✓ Consultation: help using the CRM ✓ Enhancements: adding new features ✓ Updates: keeping the system current. After the warranty — subscription support from 5,000 UAH/month.
You choose the hosting option: ✓ Your server: full control over the data ✓ Your hosting: reliable servers in Ukraine/EU ✓ Cloud services: AWS, Google Cloud, DigitalOcean. We recommend our hosting to start — it's reliable and hassle-free to set up.